Do you ever feel like you would like a bit more support but aren't sure where to turn?
Not sure about coming along to a youth group yet and want to find out more?
We have lots of ways that you can get in touch online and get support from youth workers. Wherever you are in Scotland, whatever your worry or concern, we are here to talk.
The LiveChat feature of our website is a fantastic way to chat with trained youth workers in real time about what’s on your mind. From questioning your sexual identity, coming out, relationship issues; bullying to sexual health – this is a private place designed for you to comfortably chat with an online youth worker.
Then here are a bunch of other ways to contact us:
You will be chatting to a Digital Youth Worker from LGBT Youth Scotland.
Our Digital Youth Workers are adult volunteers who work solely on 1-2-1 LiveChat and answering e-mails (to firstname.lastname@example.org) and texts (to 07786 202 370) . All chat sessions are overseen by a paid staff member, the Digital Youth Work Officer.
Yes! Confidentiality at LGBT Youth Scotland means not telling anyone else what you have said unless it is necessary to share information for your protection or the protection of another young person. Chats with LGBT Youth Scotland Digital Youth Workers are confidential, which means that you can feel safe talking to us, knowing that no one else will find out. If you tell us something that makes us very worried for your safety, or that you may be in danger, then we will talk to you about whether other people need to know. Only in exceptional circumstances we might need to break this confidentiality if we believe that you or another young person is in immediate danger.
Each time we have a chat with someone we keep a note of the conversation which is kept in a secure location. This is for a few reasons, the main one being that if you have spoken to us on LiveChat before we can read through the last conversation so we don't have to start from the beginning again each time we chat. By taking part in chats you are agreeing to us saving this information. We promise to keep this information safe and not share it with anyone unless someone really needs to know in exceptional circumstances. We will destoy our records after 2 years.
We take all complaints or concerns about our work very seriously. You can contact the Digital Youth Work Officer, Kira Weir, by emailing us here or by ringing the Edinburgh office on 0131 555 39 40. Please do not hesitate to get in touch with us if you have any concerns.