Online Safety

The Internet has many good opportunities to get involved, find out information, make friends, and share experiences.

However, the Internet is a public space, and everything that you post online can be seen by anyone who has access to the Internet.

Social Networking Sites (e.g. Facebook) are a great way to keep in touch with friends and make new ones, but it can be hard to tell if the person you are talking to is really them or not.

Thinkuknow is a great online resource for children, young people, parents and professionals who want to make sure young people have fun, stay in control, and know how to report anything that concerns them:


With this in mind, we want to ensure that young people can access our web pages safely and have information on how to be safe online.

Some young people are not “out” to their friends and family and we have information on how to make sure that you can access our website confidentially and can delete your browser history.

Sometimes a safe way to access our site privately is to use the Internet at a library or at a friend’s house.

Use the tabs at the top of this box to find out more information on keeping yourself safe online.

Cyberbullying can take many shapes and forms and it’s similar bullying someone at school or work but this bullying is done by using the internet, mobile phones, social networking sites, video sharing sites, and email.  This has specific differences as:

  • You may not know who the bully is
  • There can be multiple bullies
  • Bullying can take place 24/7 as it is not restricted to a place in the real world


Cyberbullying is never acceptable and remember that you don’t have to speak to anyone online and you can easily block them from your friends list or from seeing your profiles.

If you are feeling uncomfortable or scared by people you’re chatting to online, speak to an adult you trust, and make sure that they’re blocked.

The best thing to do is to seek help if you are being cyberbullied.  Keeping quiet about it makes it go on for longer and can get worse.

Keeping copies of conversations you have can be useful when you’re being cyberbullied, as teachers and police can use this to see what’s being said.

If you are using a website, remember that you can speak to moderators, or use the contact us/report buttons or forms on the website to report people who are being abusive.

If someone is being abusive in a sexual way, you can report this to the Police, or to the Child Exploitation and Online Protection Centre (CEOP), or by clicking the links below:

Suspicious behaviour online with or towards a child - CEOP

Illegal content online – Internet Watch Foundation

Non-emergency crime – Local Police

If you are in immediate danger, please call 999 to speak directly to the Emergency Services.

Spam is a name for junk email.

Spam makes up a big proportion of email that is sent over the internet and the majority of it is trying to sell you anything and everything, but there’s also a lot that contain viruses that can harm your computer.

Spam is sent by ‘spammers’ – some are people, some are computers, and the best ways to stop them in their tracks are to:

  • Set up a new email for signing up to websites
  • Don’t post your email out in full, instead of me@me.com write me AT me DOT com
  • Never reply to them
  • Switch off your ‘preview email’ function – it lets spammers know your email works
  • Use Spam blocking programs (you can get these free with some email providers)
  • Speak to you Internet Service Provider (ISP) about blocking Spam emails
  • Final general rule of thumb is – If you aren’t sure, don’t open it, junk it, delete it!