Although every situation is different, we have developed some key pointers for supporting young people experiencing homophobic, biphobic and transphobic bullying.
• Do reassure the young person that you will take it seriously and seek their views on what happens next.
• Do reinforce that bullying is always wrong, that homophobia is always wrong and that it is not their fault.
• Do praise the young person for talking to you.
• Do assure the young person of your support and of their confidentiality, unless you believe that they are at risk of harm.
• Do be open to discussing the young person’s sexual orientation or gender identity.
• Don’t ask the young person if they are LGBT, and do avoid making assumptions about their sexual orientation or gender identity – it is the homophobia and homophobic bullying which needs to be challenged, not the young person.
• Do consider any additional support or information which the young person might require and how you can arrange access to it.