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Our services for young people

 

In these unprecedented times during the Covid19 outbreak, the team at LGBT Youth Scotland are exploring new ways to deliver our services, support young people and protect our staff. 

As our world changes around us, our aim is to continue to offer consistency and accessibility to those who need our help the most. 

We’ve run digital youth work services for some time now, and these have built the foundation of our plans for next few months.

As government advice changes and our strategy evolves over the coming weeks, we will be detailing all our services on this web page alongside simple guidance for how to access them.

 

Youth Groups

All of our youth groups are now running… on Discord!

We’ve set up a safe Discord server for the regular attendees of our regional youth groups, and they’re running at the usual group times, supervised and facilitated by our youth work staff.

You can expect focused discussions, fun workshops and the opportunity to keep that LGBT community dynamic alive while we can’t meet in person.

If you don’t already attend one of our youth groups, you can still request to join one using the usual process: find the group that’s closest to you on our Youth Group Map and complete the form there to send off a request to the local youth worker.

Live Chat

The Live Chat feature of our website is the fastest way to chat directly with trained youth workers in real-time about whatever is on your mind. The team are fantastic listeners (readers) and are well-equipped to signpost you to other services that might be helpful during this time.

Sessions run at the following times:

  • Evenings: Monday/Wednesday/Thursday - 6pm to 8pm
  • Afternoons: Tuesday/Wednesday - 3pm to 5pm

For more details and some frequently asked questions about the service, go here.

Text message & email support

If our Live Chat service isn’t running, you can also access support from our Digital Youth Workers using our text message service. This is available Monday to Friday on 07786 202 370. Simply send a text to the number introducing yourself and mentioning roughly what you’d like to talk about. We’ll get back to you as soon as we can.

If your issue is better suited to an email, you can also contact the same Digital Youth Workers by emailing info@lgbtyouth.org.uk.

Social media

Our social media accounts are great places to get information, updates and advice during this time of physical distancing. We use each platform in a slightly different way:

  • Instagram – We use Instagram Stories to get content straight to young people. You’ll find memes, motivational content, unmissable posts from other creators and video clips from our team here.
  • Facebook – We publish weekly updates, blogs and video content from our staff, volunteers and youth activists. See above for more info about how we’re using Facebook to run digital youth groups!
  • Twitter – A buzzing daily feed of content direct from our staff team. We’ll be retweeting great content from partner organisations to keep young people (and those who work with young people) upbeat, empowered and informed.

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