How To Get Your Charter Mark

The LGBT Charter is a straightforward programme that enables your organisation to proactively include LGBTI people in every aspect of your work, from looking after your staff to caring for your customers or service users.

You will be guided through the programme with the help of our expert trainers, step by step LGBT Charter workbook and your dedicated Charter Manager who will be there to advise you throughout the process.


If you haven't already done so, visit the register page of this section of the website to view the charging structure for the LGBT Charter, and to register. You will be supported through the process and will be assigned a Charter Manager from LGBT Youth Scotland. This will likely be a member of staff working in your geographical area.


It is important that you identify a Champion for the LGBT Charter who will be responsible for taking the work forward, be a contact for anyone enquiring about the LGBT Charter and of course, be the main contact in your organisation for LGBT Youth Scotland.

LGBT CHArter programme

The main body of your journey toward the LGBT Charter is completing each of the steps to meet the LGBT Charter Standards. Using this step by step process you will look at training, policies, your practice and resources, and your monitoring and evaluation. Guided by your Charter Workbook and LGBT Youth Scotland you will proactively enagage with LGBT colleagues and customers/service users and build a portfolio of evidence showing that you are meeting the necessary standards the achieve the LGBT Charter. 


Once you have completed all of the steps in the LGBT Charter programme you should contact your Charter Manager at LGBT Youth Scotland. You will be required to collate all of the evidence that you have for your Charter portfolio submission. Your Charter submission will be assessed and you will be contacted should there be anything missing or if we have any recommendations to make to you before you receive your LGBT Charter.

On meeting the LGBT Charter Standards you will be awarded your LGBT Charter. You will receive a certificate to mark your achievements and you will also have the use of the LGBT Charter logo.


Your LGBT Charter will be continuously assessed and will be revisited two years from the date of award in order that you continue to work towards LGBT equality. After four years, it will be time to take steps to renew your award. 

You will be kept up to date of any new legislation in terms of LGBT equality with a Charter newsletter/e-bulletin along with any other news regarding the LGBT Charter. There will be the opportunity for all LGBT Charter clients to attend events involving the LGBT Charter throughout the year.