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Feedback

We love hearing from you!

We encourage and welcome feedback on our work. As a learning organisation, we actively seek feedback on our performance as part of our reflective practice. We strive to continually improve the quality and positive impact of our work with young people and communiuties.

Get in touch to tell us what we are doing well, or with suggestions for improvement:


Write to us

LGBT Youth Scotland
40 Commercial Street
Edinburgh
EH6 6JD

Speak to us
0131 555 3940

Email us
info@lgbtyouth.org.uk    

Tweet us
@LGBTYS

Facebook us
LGBTYouth

Making a Suggestion: Guidance for Service Users

If you are unhappy with a minor aspect of the running of the organisation (such as a lack of trips out, or limited selection of videos), or would like to make a suggestion as to how we might run the organisation better:

• you may informally speak to a worker who will deal with the matter (or pass it on to someone who can) and then report back to you on what they have done;
• speak to your NYC (national youth council) representative.
• you may feed this back to us via the annual service user review;
• you may wish to make a suggestion by sending an e-mail to info@lgbtyouth.org.uk

Making a Complaint (click to be taken to relevant page)